Privacy Policy

This privacy policy explains how IndiaMUN (“we,” “our,” or “us”) collects, uses, and protects any information that you give India MUN when you use this website, when you purchase and access our programs/events.

India MUN is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

India MUN may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Information We Collect

We may collect the following information:

  • Personal details: Name, email address, phone number, billing address
  • Account details: Username, password, login history
  • Program-related data: Enrollments, progress, completion status, certificates earned
  • Payment information: Processed securely through Razorpay (we do not store card or UPI details)
  • Technical data: IP address, browser type, device information, and cookies

How We Use Your Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Provide access to purchased courses or enrolled programs/events
  • Track course/program progress and issue certificates
  • Process payments and invoices
  • Send course updates, reminders, and learning-related communications
  • Improve our products, services and platform performance
  • Send promotional emails about new programs/events, special offers or other information which we think you may find interesting
  • Contact you for market research purposes via email, phone, fax or mail
  • Customize the website according to your interests

Consent

By creating an account or purchasing/enrolling in programs/events, you consent to the collection and use of your personal data for the stated purposes.

If we need your information for marketing, we will ask separately for your explicit consent.

You may withdraw consent at any time by contacting us at secretariat@indiamun.org or mailing us at: No 513. Ground Floor, 3rd B Main, Bhuvanagiri, Banaswadi, Bangalore, Karnataka, India Bangalore KARNATAKA 560043

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment Security

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Third-Party Services

We may use trusted third-party service providers to deliver our services, such as:

  • Payment processing
  • Email communications
  • Analytics
  • Learning platform/LMS hosting

These providers will only use your information to the extent necessary to provide their services. Please review their privacy policies for further details.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service. When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information and data, we implement:

  • Encrypted storage of passwords
  • Secure HTTPS access to our website
  • Regular monitoring to prevent unauthorized access

We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cookies

We use cookies to:

  • Keep you logged into your account
  • Analyze site usage and improve course delivery
  • Personalize your learning experience

It is not used to personally identify you on other websites.

Data Retention

  • Course-related data (progress, certificates) is stored as long as your account is active
  • Billing records are retained as per Indian tax laws
  • You may request deletion of your account and associated personal data (except records we are legally required to keep)

Your Rights (as per India's DPDP Act 2023 and other laws)

You have the right to:

  • Access your personal data we hold
  • Correct inaccurate or incomplete information
  • Request deletion of your data
  • Withdraw consent for marketing at any time

To exercise these rights, contact us at secretariat@indiamun.org

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to feature our programs/events to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at secretariat@indiamun.org or by mail at No 513. Ground Floor, 3rd B Main, Bhuvanagiri, Banaswadi, Bangalore, Karnataka, India Bangalore KARNATAKA 560043